How to Unlock Phone From Cyber Security Virus?

Today while I was using my phone to watch video, a box came up asking me to install an app called Video. It seems like a good application for me so I installed it.  After that my screen flashed and then a mandiant usa cyber security thing popped up that said my phone has been blocked because of child pornography. I don’t even look at porn. I looked online using my laptop and they said it’s a scam. They want me to pay $300 to unlock my phone and I’m not doing that. I can’t use my phone or anything.  I need my phone to call and I cannot afford to lose all the contacts. How do I get this virus removed? 

Cyber Security Virus Blocked Your Android Phone or Tablet? – How to Remove it?

Cyber Security Virus, as known as U.S Cyber Security Virus or Mandiant U.S.A. Cyber Security Virus, has been categorized as destructive Moneypak Ransomware aiming to attack computer users and Smartphone users in United States. This virus is associated with Trojan Koler that runs high risk for your computer security. Once infected, it locks your phone down as the way it does on a computer, and then it will display a huge alert pretending to be from Mandiant U.S.A. Cyber Security, FBI, Department of Justice or other similar authorities and saying that your phone has been blocked up for safety reason. It won’t let you do anything on your phone until you pay a ransom of $300 through MoneyPak. To make itself looks authentic, it also displays your IP address, city and several official seals on the top, along with the picture of Obama who is pointing you and accusing you. In reality this pop-up message is not real and has nothing to do with the police or cyber security agency. It only wants to mislead those inexperienced users into spending money on the non-existent fine. The amount of the fine can vary from $100 to $500 in the form of  Moneypak or Moneygram thing. The malware also requires you need to pay it within 24 hours or 48 hours, or it will encrypt or erase all your files on the phone and even tells all your contacts about your illegal activities. However, you shouldn’t do anything about this because it is just a fake warning designed to rip you off. Instead of believing this deceitful warning, remove Cyber Security virus without hesitation!

Cyber Security Virus Page Blocks Internet:

There are 2 types of Cyber Security Virus mainly used to attack Smartphone or tablet users. One is to block everything on their devices until the victims pay a fine, and other is to utilize JavaScript to hijack internet browsers and prevent users from getting online until a ransom is transferred through Moneypak or Ukash prepaid card. The second one also can be applied on Mac OS X system and used to attack people who use an iPhone or iPad. The virus can affect anyone who clicked on a malicious links, visited on pornographic sites or opened any spam emails. When it is landed, user will not be able to get online from their device anymore. Every time you open Internet app, the virus redirects you to a fake website that masquerades as a government department such as the FBI Cyber Department or Mandiant U.S.A. Cyber Security immediately. It says you are associated with child pornography sites or other illegal online activity, therefore your browser has been blocked for safety reasons. It won’t let you exit out the page. When you try to do that, it displays another fake warning saying something about that all data will be detained and criminal procedures will be initiated against you if you don’t pay the fine in time. Usually users are required to pay a fine using a prepaid money card service. Fortunately, this is not a legitimate message from the authority it mentioned. Instead, it is another scam designed by cyber criminals to extort money from innocent users so you don’t need to pay anything to this hoax. But the bad news is the virus blocks your Internet access and you still have to find a way to fix the problem and remove the virus completely. In the following steps you can find detailed instructions on how to exit Cyber Security Virus page and remove the virus step by step.

Cyber Security Virus Scam Distribution:

Cyber Security Virus is distributed through many ways. To be more specific, it can be downloaded together with other apps you have intention to install, or it can download itself without your permission when you are on a shady website or a pornographic website. Of course it won’t show any evil activities before it accesses your phone or tablet, instead it calls itself “Adobe Flash Player” “Video” or “Private Video”, pretending as a good app to reassure users and further make them download it.  We suggest users ONLY download apps from trustworthy sources. Install a mobile security app on all mobile devices to detect these threats before they are opened.

If you have any questions about Cyber Security Virus, please feel free to contact YooCare Expert to know more about this malware.

Cyber Security Virus Locked Android Phone Screenshot:

cyber crime virus

Once infected by Cyber Security virus, you will have a message on your phone/tablet like this:

Your phone has been blocked up for safety reasons listed below. All the actions performed on this phone are fixed. All your files are encrypted.

You are accused of viewing/storing and/or dissemination of banned pornography (child pornography/zoophilia/rape etc.) You have violated World Declaration on non-proliferation of child pornography. You are accused of committing the crime envisaged by Article 161 of United States of America criminal law.”

Please ignore what it says. The virus will do nothing real as it claims. It is a hoax designed to rip you off and extort your money.You certainly don’t want Cyber Security virus to ruin your android phone/tablet because this malware can:

  • Lock up the entire system and forbid users to make a phone call or do anything on the phone.
  • Download other dodgy apps in the background that could erase all data in your devices including your files, documents, photos, contacts and videos.
  • Create vulnerabilities in your phone that may collect your information like your browsing history, phone IMEI, contacts information and others.

Why Your Android Phone Has Been Blocked?

With the development of science and technology, the mobile phone has progressed rapidly and it is very important to our daily life. Several years ago, you could only make a phone call and send message with a mobile phone. Now you can use it as a mini computer for entertainments like watching video, playing games, listening to music or surfing online, and even for online banking. So the cyber criminals have turned their eyes to growing mobile markets and specifically designed various mobile threats in order to steal money from innocent users. Currently there are several kinds of operating systems such as Symbian, Linux, Mac OS X, Android, etc in a phone but Android will be the most dangerous one for virus attacks because it allows users to install apps from the third parties. Therefore, if you download a pirated app from a shady website, you shouldn’t be surprised when it brings malware onto your system.

Tips to Keep Your Android Device Safe:

There are a few things you can do to defend yourself against Cyber Security virus.

1. Pay attention to app you are trying to install. You should always be judicious about what apps you are going to download and where you download them from. The safest bet is to stick with downloading well-known apps from reputable markets like Google Play in addition to having a security app.

2. Avoid going to phishing website or pornographic sites. There are plenty of viruses contained in these shady website they could get you to enter personal data and/or credit card details.  Users should be away from these sites or their devices will be easy to get infected without awareness.

3. Install an reliable antivirus program. An antivirus program can help you block most suspicious app from installing on your device, it minimizes the risk of being infected with Cyber Security virus.

How to Unlock Phone/Tablet From Cyber Security Virus?

1. Restart your android phone/tablet to safe mode.
On a Cell Phone, Safe Mode is a mode that allows a phone to load all the default settings and software the phone originally came with. Therefore, third-party app won’t be activated in this mode so virus won’t pop up.

Guides to get to safe mode:

For Samsung Phones:
With the device powered off, press and hold the Power button (located on the right edge) until the Samsung logo appears then release.
With the Samsung on the screen, press and hold the Menu button Menu (located in the lower-left) until safe Mode displays in the lower left then release.
For LG Phones:
With device powered down, press and hold the Power button until the LG logo appears then release.
With the LG logo still on screen, press and hold the Volume down button (located on the left-edge of the device).
Continue to hold Volume down button until ‘Safe mode’ appears in the lower-left of the unlock screen then release.
Note: The process may take up to 45 seconds to complete.
For HTC Phones:
With the phone powered off, press and hold the “Power” button for a couple of seconds to turn the device back on.
When the HTC logo appears on the screen, press and hold the “Volume Down” button.
Continue holding the “Volume Down” button until the Android OS is completely loaded.

By following the above guide, users will see “Safe Mode” appears in the lower left-hand corner of the screen on Android phones just like the picture shows:

safe mode android

2. Uninstall the malicious app that brings Cyber Security under Application Manager.

3. If you have any trouble locating or uninstalling the virus app or cannot get your device to safe mode, you can contact YooCare Expert Now.

Cyber Security virus is an Internet fraud that tries to trick you into paying $300 or more to get your phone back to normal. It looks pretty scary and real because the cyber criminals use the name of FBI, DOJ or other cyber crime organizations as its title, making it as if it is a warning sent by local police. In fact, this Cyber Security thing is not real. Police would never contact you by blocking your mobile devices and displaying a message on your screen even if you were involved into some crimes. If you are careful enough, you may find something fishy because this virus requires fines to be paid through Moneypak or Moneygram payment systems but not credit card or debit card. Although they are legitimate payment systems, no official institutions would collect money using prepaid card systems like that. Payment through prepaid cards will be difficult to trace and cannot be reversed. So it’s pretty obvious that the message blocking your phone is just a scam. If you were really watching child-porn or distribute or download something illegal, the police would come to your house and arrest you but not just lock up your phone and demand a few hundreds dollars. $300 is not enough to cover all your violations if you are really guilty.  So how does this virus find its way on to your phone in the first place and then lock up your device? Generally speaking, this virus may be attached to an infected email as a form of link or distributed on the hacked website by pretending as an adobe flash player or video program. Once you click on a malicious link or download an unknown app from shady website, you may already be the target of this Cyber Security scam. Just follow the instruction above to get rid of this virus and never be a victim of Cyber Security Virus.

Have you tried everything you can to get rid of Cyber Security virus but it is still there? Cannot uninstall the virus app from Application Manager? Please start a live chat with YooCare Expert now to get this problem solved!

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